Ongkons

Privacy Policy

Last updated: March 2026

1. Information We Collect

  • Account Information: Name, email address, and password when you register.
  • Order Information: Shipping address, order history, and payment method details (processed securely by Stripe — we do not store card numbers).
  • Usage Data: Pages visited, referral links used, and actions taken on the platform.
  • Device & Log Data: IP address, browser type, and timestamp of requests.

2. How We Use Your Information

  • To process orders and manage your account.
  • To calculate and distribute reward points and commissions.
  • To communicate order updates, account alerts, and promotional offers (you may opt out at any time).
  • To improve platform performance and detect fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

  • Stripe — for secure payment processing.
  • CJ Dropshipping — to fulfil your orders (shipping address only).
  • Service providers — hosting and analytics partners under strict confidentiality agreements.
  • Legal authorities where required by law.

4. Cookies

We use essential cookies to keep you logged in and maintain your cart. Analytics cookies help us understand site usage. You can disable non-essential cookies in your browser settings; this may affect some platform features.

5. Data Security

All data is transmitted over SSL/TLS. Passwords are hashed and never stored in plain text. Payment details are handled exclusively by Stripe and are never stored on our servers.

6. Your Rights

  • Request a copy of the personal data we hold about you.
  • Request correction or deletion of your data.
  • Opt out of marketing communications at any time.

To exercise these rights, email info@ongkons.com.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services and comply with legal obligations. You may request account deletion at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on the platform.

9. Contact

Questions or concerns about your privacy? Contact us at info@ongkons.com.